1.Q: Could you satisfy us if we have special requirements for product?
  A: Our technology person are ready at any time and try our best to make the constructive improvements to cater for your market demand.
2.Q: Where is the product origin?
  A: All of products are made in China, and some critical parts are imported to ensure the excellent quality.
3.Q: What is the brand name for your product? Can you supply OEM service?
    A: ARTSIGN is registered as the brand name,and we also can supply OEM product with the designated logo or without any logo.
4.Q: What is the Price Terms?
  A: FOB & C&F & CIF & EXW
5.Q: What is the Payment Terms?
  A: T/T & L/C & Western Union & Paypal
6.Q: What is the Minimum Order?
  A: 1PC for your test and demonstration.
7.Q: What is the Delivery Lead Time?
  A: Not more than 7Days for sample machine and 15 Days for batch machines.
8.Q: What is the Transportation method?
  A: By air, sea or carrier
9:Q: What is the Insurance?
  A: All risks or others.
10.Q: What is the Warranty Terms?
  A: Pls refer to the details in SUPPORT web page.
11.Q-What is the period of validity for ARTSIGN quotation list and proforma invoice?
  A:30 Days.
12.Q-What is Artsign packing?
  A:All products are packed in the standard double cardboard box or wooden box for exports,and suitable for long distance sea freight transportation.
13. Q-What is the warranty on the critical parts in the guarantee period?
  A:The critical parts are supplied free-exchange service.
14.Q-What is the warranty on the consumable parts?
  A:The consumable parts are supplied at lowest cost price.
15.Q-How is the quality for all products?
  A:All of the products are tested strictly before delivery and ensured 100% ex factory pass rate.
16.Q-What are the paper work after exports?
  A:The B/L, Invoice, packing list,and other documents (C/O,FORM A,etc) according to your requirements for the declaration of customs at the importing country.